Refund policy

We have a 5-day return policy, which means you have 5 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at E3@insight.rr.com. Please note that returns will need to be sent to the following address:

One More Yard Fabrics

Attn: RETURNS

10149 Allen Rd.

Pickerington, OH 43147

One More Yard will happily accept returns of fabric if it is in new, uncut, unwashed condition within 5 business days of receipt.  The customer is responsible for contacting the shop and requesting a return authorization before returning fabric.  All returns are at the discretion of One More Yard, and are the financial responsibility of the purchaser.  

In the event that One More Yard makes an error and sends an incorrect fabric, we will make every effort to correct the situation, up to and including paying for return labels and the purchase of shipping labels to send out the correct fabric.  The shipping method will always be left to the discretion of One More Yard.

You can always contact us for any return question at E3@insight.rr.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items).

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at E3@insight.rr.com.

Refunds will be made if the shop is unable to fill an order.  We are not responsible for fabric once it has left our possession for any reason.  We do not control the post office, its employees, machinery, or porch pirates.